The team at ATG wanted to cut down on admin time spent handling requests and instead provide a seamless self-service portal where all the information would be available in one place. Distributors and customers can access different types of information pertinent to them, so user account types had to be able to cater for that.
To satisfy the project requirement, we built a number of custom features including a digital cart function to collect and download digital files in bulk, a product finder, a quote builder tool and a tracking system that generates notifications when information has been downloaded to provide the sales team information to follow up.
